How Privacy Rules Apply to Your Account
Our Privacy Policy covers details you provide during account creation, including your contact information and phone verification status, plus technical data from the device and browser you use. We use these details to provide account access, identify wallet status and investigate a payment receipt or login
-
1
issue. DANA, OVO, GoPay and QRIS may return transaction references that we associate with your account so support can check a stalled record. We do not describe access as available everywhere: eligibility depends on local law, and you should use the service only where local law
-
2
permits. The policy also explains cookies, security controls, retention periods and how you can request correction or deletion. If a request needs identity confirmation, we ask for account details through the support path rather than asking you to send private credentials in a public channel.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.